Privacy policy

What personal data does RoomPe collect?

When you send an enquiry, RoomPe collects what you enter in the form: your name, work email, phone number, institution or company, city, bed count or headcount, and your message. When you browse, basic technical data such as pages visited, browser type and approximate location may be collected through analytics, if enabled.

How does RoomPe use your data?

RoomPe uses enquiry data only to respond to your enquiry, arrange calls and site visits, prepare proposals and keep a record of the conversation. Analytics data is used to understand how the website is used and to improve it. RoomPe does not sell personal data.

What is the basis for processing, and can you withdraw consent?

RoomPe processes enquiry data on the basis of the consent you give when you submit the form. You can withdraw consent at any time by emailing satya@roompe.co.in; RoomPe will then stop processing your data unless the law requires it to be kept.

Who is your data shared with?

Enquiry data is shared only with RoomPe staff who handle the enquiry, and with service providers that host the website, deliver email and provide analytics, under contracts that restrict their use of it. RoomPe may disclose data where required by law.

[VERIFY: list of processors: hosting (Vercel), email delivery, analytics]

How long is data kept?

Enquiry data is kept for as long as needed to respond and, where a business relationship follows, for the duration of that relationship and any period the law requires. Data that is no longer needed is securely deleted or anonymised. [VERIFY: retention period for enquiries that do not proceed]

What are your rights?

Under the DPDP Act, 2023, you can ask RoomPe for a summary of the personal data it holds about you, ask for it to be corrected, completed or erased, nominate another person to exercise your rights, and raise a grievance. Email satya@roompe.co.in to exercise these rights.

Does this website use cookies?

The website itself does not need cookies to work. If analytics such as Google Analytics are enabled, they may set cookies, and RoomPe will ask for consent before doing so where required. You can also block or delete cookies in your browser settings. [VERIFY: analytics and consent banner decision]

Whom do you contact with a privacy concern?

Contact RoomPe’s grievance officer at satya@roompe.co.in or A-1006, Empire Business Hub, Science City Road, Sola, Ahmedabad 380060. If you are not satisfied with the response, you can approach the Data Protection Board of India. RoomPe responds to privacy requests within the time the DPDP Rules require. [VERIFY: name of the grievance officer]